From the Better Business Bureau:

Complaint Case #: 52022409 Consumer: A Non — We are very glad to inform you of this highly complimentary letter from one of your consumers. It was very refreshing to receive it since about 99% of our mail deals with complaints on companies. Thank you so much for the favorable experience given to this consumer. -Lorie S. , Brand Integrity Service Specialist

From a Happy Customer:

I can not begin to tell you how much I appreciate all your help with the installation of my dishwasher. After weeks and weeks of being mislead and treated so badly by that certain company, you resolved the problem immediately after you heard what they had done to me. Your installer, Patrick, was right on time, professional and so very courteous. I think of the weeks I had to suffer with the abuse from that company and without hesitation, you had my dishwasher delivered and installed within 24 hours. As I said earlier…you are my angel. Mahalo nui loa from a very satisfied and grateful customer. -Alice M., Princeville, Hawaii.